Dear Mr Smith,
I wish to apply for the position of Help Desk Operator as advertised on jobwebsiteABC.com. The position as described is well suited to my skill set and the prospect of working for CompanyX is particularly appealing.
I have had previous commercial experience as a Financial Officer and Personal Assistant in the retail sector and am re-entering the workforce after a five year absence due to the birth of my child. My re-training has included undertaking and completing the Microsoft Certified Professional certification as well as the Comptia A+ certification.
Coupled with my previous retail experience and the knowledge I gained about customer service I look forward to the challenges and opportunities that a new career in help desk will bring. You will find that I am an easy going person with a friendly demeanor and pleasant phone manner. I consider myself a good listener and pay attention to detail.
Thank you for considering my application and I look forward to the opportunity to speak to you further on the matter.Sincerely,
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