Help Desk - Common duties include answering phones and logging calls. General knowledge should include Microsoft Word and Microsoft Excel and Outlook.

PC Support - Common duties include PC repairs and Windows support. General knowledge should include PC hardware and an understanding of the Windows platform.

Graduate Programmer/Developer - Common duties include documentation, testing, programming or software development. General knowledge should include one or more programming languages such as C#, C++ , .NET, HTML, Java or Visual Basic.

Data Entry Operator - Common duties include data entry. General knowledge should consist of a basic understanding of databases.

Graduate Database Administrator - Common duties include database backups and other database maintenance duties. General knowledge includes an understanding of databases and database queries.
Server/Network Experience
Systems Administrator
Service Desk Team Leader
Server Technician
Security Administrator
Sales

Database/Storage Experience
Database Administrator
Backup Administrator
Sales
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                   Entry                    Intermediate                     Advanced            Expert
Information Technology Career Pathways
Process Experience
Business Analyst
Project Manager
Risk Manager
Problem Manager
Change Manager
Sales Manager
Technical Writer
Trainer
IT Auditor
School Student



University Student




College Student




Career Changer




Unemployed
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IT Pathways - The IT Careers Encyclopedia
Security - Holistic IT knowledge, creative solutions and workarounds
Enterprise Architecture - Strategic and business minded
Excellent communicators, modelling skills
Leaders,
forward thinkers,
decision makers
Process Oriented Roles
Governance Roles
Technically minded, logical solutions, problem solving
Career pathways involves using existing skills or experience to progress between roles in the IT industry.

Information Technology careers can be grouped into three categories:

Service oriented IT careers - These roles generally involve problem solving, are technical in nature and are well suited to mathematical and engineering minds. It is important to note, however, that modern employers are looking for well balanced individuals with great communication skills.


ENTRY LEVEL OPPORTUNITIES

CAREER DEVELOPMENT OPPORTUNITIES

PAY RATES

FUTURE JOB PROSPECTS

DIVERSITY OF CAREER PATHS



Process driven IT careers - These roles involve workflows, process maps, flow charts and other organizational modelling tools. Even though they are not as popular amongst entry level individuals than the traditional technical IT roles, they may present an excellent opportunity for forward thinking individuals. Process driven roles stand to gain from technologies such as cloud computing as businesses shift from a technical IT workforce to a governance/process driven IT workforce that manages third party cloud providers and professional services.


ENTRY LEVEL OPPORTUNITIES

CAREER DEVELOPMENT OPPORTUNITIES

PAY RATES

FUTURE JOB PROSPECTS

DIVERSITY OF CAREER PATHS


Governance IT careers - These roles involve setting direction and managing people. As information systems continue to become more important in the business environment the focus of governance roles is shifting away from the delivery of technology to the delivery of quality and performance oriented business solutions.


ENTRY LEVEL OPPORTUNITIES

CAREER DEVELOPMENT OPPORTUNITIES

PAY RATES

FUTURE JOB PROSPECTS

DIVERSITY OF CAREER PATHS