IT General Manager Job Description
Most Recent Research: 20 January, 2012
Job Description
Provide leadership, strategic vision and direction to the IT infrastructure, customer service and application development departments.
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Tasks and Activities
- Drive IT strategy and development.
- Ensure a strong strategic alignment of IT processes and programs of works to business plans.
- Develop and execute short term and long term projects aligned to business plans.
- Manage IT Directors in the infrastructure, customer service and application delivery streams.
- Assume management leadership in providing IT strategic direction.
- Assume responsibility for audit and record keeping compliance.
- Contribute to medium and long term high level budgeting and planning.
- Inspire, enable and motivate the team.
Role at a Glance
Skills, Knowledge & Experience
- Excellent written and oral communication skills.
- Demonstrated leadership experience in an executive position.
- Demonstrated knowledge key project delivery and management methodologies such as PMBOK, Prince2 and ITIL.
- Strong knowledge and understanding of service delivery principles.
- Demonstrated experience developing and analyzing corporate strategy.
- Demonstrated experience with senior management planning and budgeting.
- Highly organized and results driven.
Organizational Position
This position will likely report to the CIO or the CEO and lead a number of IT Directors representing key IT departments such as infrastructure services, application development and customer services.
Key Competencies
Managing People
Risk Assessment
Decision making
Planning & organizing
Problem Solving
Strategic thinking
Financial proprietary
Attributes of an Excellent General Manager
An excellent general manager is a great judge of character carefully selecting highly competent and motivated individuals in key roles. It is also important that the general manger have the ability to evaluate problems comprehensively from many perspectives.
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Qualifications & Certifications
A Degree such as Bachelor of Information Technology, Bachelor of Business or an MBA may be preferred.
More detailed skills and qualifications information can be found here:
Attraction to the position and job retention strategies for employers
This role is well suited to highly motivated and high achieving individuals.
The search for new challenges may motivate some individuals to seek other roles. Employers may seek to provide a variety of challenges and fresh ideas in order improve job retention.
What You Know
Understand leading people
Understand managing resources
Budgeting and finance
IT Strategy
Contract Management
What You Do
Procurement
Incident escalation
Manage budgets
Manage human resources
Lead the implementation of corporate strategy
What You Are
A leader
A motivator
Calm and rational under pressure
Organised
Expected Pay Rate for a General Manager
Salary Range: US$135K - US$300K per year
Page Research Level (PRL)
A key designed to give an indication of the depth of research used to produce the content of the page.
PRL Key Jobs researched
Level 0 =0-6
0-6Level 1 =6-29
6-29Level 2 =30-49
30-49 Level 3 =50-79
50-79Level 4 =80-99
80-99Level 5 =100+
100+