Risk Manager Job Description
Job Description
Responsible for supporting management and leadership in regulatory and audit compliance and risk mitigation. Develop and maintain processes that idetify and mitigate delivery risks.
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Tasks and Activities
- Perform internal and external audits
- Develop and implement Information Technology compliance and risk management initiatives
- Development and management of compliance policies and procedures
- Analyze and mitigate fraud risk
- Develop and enhance risk and compliance management workflows
- Design, document, test and remediate business process and controls
- Prepare strategic reports and other governance based deliverables
- Produce technical analysis and findings in connection with advisory and assessment engagements
- Present and communicate audit results to management
- Set up monitoring structures
- Produce audit templates and checklists
- Review existing process producing enhancement recommendations
- Create gap analysis
- Develop and write policies
- Train delivery teams and managers in the execution and documentation of defined processes
Skills, Knowledge & Experience
- Strong oral and written communication skills
- Understanding or experience with regulatory standards including PCI, HIPAA, Sarbanes-Oxley
- Understanding of privacy regulation
- Working knowledge of network, system, database and application-level security.
- Internet fraud knowledge
- Practical working knowledge of systems architectures, networking concepts and data management
Organizational Position
This position will likely report to a Director or General Manager and spend a significant portion of time meeting with clients, project delivery staff, vendors, operational teams or management.
Qualifications & Certifications
A Degree such as Bachelor of Information Technology, Bachelor of Business or an MBA may be preferred.
QSA
CISSP and CIPP certifications
CISA, CISM
Key Competencies
Decision making
Planning & organizing
Influencing
Customer Consideration
Customer Interaction
Strategic thinking
Service Level Agreements
Attributes of an Excellent Service Delivery Manager
An excellent service delivery manager understands success metrics as they relate to business clients, not technology, and negotiates targets accordingly.
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Attraction to the position and job retention strategies for employers
Suited to highly organized individuals with strong business acumen and exceptional attention to detail.
