Sample IT Director Resume
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My Name
100 My Address Street
City, State 4000
Phone 07 1234 XYZX
Mobile 4211 XXX YYYYY
email me@myname.com
Career Objective
Leading a successful Information Technology Division, using my extensive experience in successfully delivering IT projects, managing IT teams and developing IT solutions for the benefit of the business.
Key Achievements
Successful delivery of a $5million expansion to ABC Corporations’ network across 6 states and 10 new locations.
Achieved a 25% reduction over 12 months in help desk calls whilst leading the software training and testing teams in XYZ LLC in support of 4000 users and 200 clients.
Successfully integrated IT departments after a company merger creating an IT division within JKL Systems, integrating 5 teams from 3 locations into one cohesive high performance team.
Qualifications, Certifications and Professional Memberships
2006: Masters in Information Technology, University of Somewhere.
2000: Advanced Certificate in IT proficiency, Work Hard College, North Place
1994: Bachelors Degree in Information Systems Management, University of the South, South Place
2007: Project Management Professional (PMP)
Member of the Institute of IT professionals.
Associate member of the Institute of Leadership and Management.
Project Management Institute affiliate member.
Employment History
July 2008 – current
Head of Information Technology Delivery, ABC Corporation
Leading 5 teams of IT professional, software developers, systems testers, IT support desk and 12 external IT consultants.
- Program Sponsor leading the delivery of a $5million IT infrastructure program of works to enable business expansion plans catering for up to 30% increased capacity.
- Delivering IT requirements strategy document at 2010 corporate conference to gain buy-in to strategy from corporate members, associates and employees.
- Negotiate and ensure compliance to business Service Levels Agreements.
- Oversee capital and recurrent expenditure accross the Information Systems department.
January 2006 – July 2008
Service Delivery Manager, XYZ LLC
Led a team of 18 IT help desk staff, 6 systems testers and 4 software trainers.
- Managed the delivery of IT Help Desk services and Quality Assurance groups supporting over 12,000 users.
- Project Sponsor for the $2M organizational trouble ticket system upgrade project.
July 2000 – January 2006
IT Manager, JKL Systems
Leading a team of 12 IT support, development and delivery associates.
- Restructured IT service delivery after a company merger and subsequently created a corporate IT division through amalgamation and centralising of IT services at headquarters delivering 25% running cost savings.
July 1994 – January 2000
Technical Specialist, JKL Systems
Progressing from Desktop Support through to Team Leader. These roles involved the technical support of IT systems throughout the organization.
References available on request
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