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IT Sales Job Description





Most Recent Research: 25 January, 2012

Job Description

Sell products or services. Establish, promote and maintain client relationships. Manage initial sales opportunities and identify new leads. Maintain a working kowledge of client business challenges.


Related Pages

IT Sales Resume

Sales Manager Resume

Software Sales Resume

Sales Representative Resume


Tasks and Activities

  • Sell products or services.
  • Establish and maintain relationships with portfolio clients.
  • Raise brand awareness through client engagement.
  • Manage consultations between technical pre-sales solutions architects and clients.
  • Identify emerging market trends, features or products.
  • Provide day-to-day contact point for customers
  • Work in partnership and support the Business Development Manager on all sales opportunities.
  • Develop and qualify leads and manage them through the sales cycle.


Skills, Knowledge & Experience

  • Exceptional communication skills.
  • An ability to demonstrate product solutions to clients.
  • Exceptional stakeholder management skills.
  • Friendly personable manner.
  • Competitive, persistent and ethical approach toward winning new clients.
  • Team building and leadership skills.
  • Conflict management and resolution skills.
  • Advanced knowledge of high level technical concepts.
  • Entrepreneurial sales "go getter" with committed customer service principles.
  • Demonstrated understanding and execution of solution selling techniques and selling  solutions to business customers


Organizational Position

Reporting to the Sales Manager this position generally works independently calling upon company resources such as pre-sales architects when required to meet and discuss solutions with clients. A significant proportion of time is dedicated to building client relationships.
Qualifications & Certifications

Customer relations training can greatly help to develop sales outcomes. Some vendors also offer sales training for their products. Cisco Systems, for example, offers a number of sales specialist certifications on various product ranges. Other vendors such as microsoft include Licensing Training in certifications such as the MCP (Microsoft Certified Professional).


Key Competencies

Customer Consideration
Influencing
Communications
Customer Interaction
Financial proprietary


Attributes of an Excellent Manager

An excellent manager is an enabler to his/her staff, available when necessary and a leader by example.


Related Careers

Business Analyst    

Project Manager

Service Delivery Manager

IT Manager


Attraction to the position and job retention strategies for employers

Sales roles offer an opportunity to blend personable abilities with technical know how. These roles can offer generous pay packages for candidates with a track record of delivering. They can also offer various career paths including moving into management utilizing account management skills or moving into a technical career by developing expert skills in a particular product.

  • a lot of personal contact rather than just computer work.
  • travel, meet people, establish relationships
  • not too technical
  • can offer excellent pay packages
  • steady demand in the job market for this type of position. (note: this is subject to economic factors)

Sales executives may suffer from stress as a result of unrealistic performance demands and are also particularly vulnerable to the effect of external economic forces that may affect their results regardless of their personal ability.

Employers may seek to assist sales executives to succeed by providing ongoing customer relations training and by keeping sales staff up to date with the latest technologies, products or services.
IT Sales Organizational Structure
Expected Pay  Scale for a Sales Professional

Salary Range: US$50K - US$165K per year
Salary Average: US$113K per year

Page Research Level (PRL)
A key designed to give an indication of the depth of research used to produce the content of the page.

PRL Key        Jobs researched
Level 0 =0-6
Level 1 =6-29
Level 2 =30-49
Level 3 =50-79
Level 4 =80-99
Level 5 =100+